Terms & Conditions
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEB SITE. YOUR USE OF THIS WEB SITE CONFIRMS YOUR UNCONDITIONAL ACCEPTANCE OF THE FOLLOWING TERMS AND CONDITIONS. IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS, DO NOT USE THIS WEB SITE.
This site is owned and operated by HEALTHYLIFE.PK. Unless otherwise specified, all materials appearing on this site, including the text, site design,logo, graphics, icons, banners and images are the sole property of HEALTHYLIFE.PK, Copyright © 2011- 2012 , ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means other than as provided by this website. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
Accuracy of Information:
We attempt to ensure that information on this Web Site is complete, accurate and up-to-date. Despite our efforts, the information on this Web Site may occasionally be inaccurate, incomplete or out of date. We make no representation as to the completeness, accuracy or currentness of any information on this Web Site. For example, products included on this Web Site may be unavailable, may have different attributes than those listed, or may actually carry a different price than that stated on this Web Site. In addition, we may make changes in information about price and availability without prior notice.
Health Related Information:
The information contained in the Web Site is provided for informational purposes only and is not meant to substitute for the advice provided by your doctor or other health care professional. You should not use the information available on or through the Web Site for diagnosing or treating a health problem or disease, or prescribing any medication. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease. You should read carefully all product packaging prior to use. HEALTHYLIFE shall not be held responsible for any adverse effect from the use of any product that a consumer may face in any way.
Since HEALTHYLIFE IS a Karachi based business, all the orders are delivered FREE of cost within Karachi. We also offer FREE Delivery anywhere in Pakistan to orders amounting to Rs.10,000/- or over. For orders outside of Karachi and their total amount is less than Rs.10,000, minor delivery cost is charged depending upon the total weight of your ordered items. You will be notified of your total Order amount payable (including the delivery cost, if any) through email or phone call from one of our representatives and upon your consent/approval, the items will then be dispatched through our designated courier service on your given delivery address.
The delivery time for orders from Karachi is 1 business day and for orders outside of Karachi is 2-3 business days. We strive to dispatch your orders as soon as your order is verified through email or by calling the customer, however we cannot commit on the delivery timelines as unfortunately we observe disturbing/chaotic situations around the country from time to time.
At the moment, the only payment option available is Cash on Delivery. This means that once an order is placed, we will verify your order through email or by calling on your specified numbers. Upon verification of your order, we will dispatch your ordered items through our designated Courier service and you will pay the
invoiced amount to the courier agent. PLEASE MAKE SURE that you have the exact amount available to pay the courier agent as they may not be having change available to them. You will also be receiving a payment invoice along with your items, please verify the items and the order invoice received accordingly.
The prices mentioned on the website are subject to change at anytime without any prior notice depending upon ForEx rates and price variations from the manufacturers. We strive to keep our website up to date and if a price change occurs once you have placed the order, you will be notified through an email letting you know of the change in prices and upon your consent and approval the items will be delivered to you.
Cancellations/Changes to your order:
If you wish to cancel or make changes to your order that you have placed online, you may do so within 12 hours of order placement or before you receive order confirmation email/phone call from us confirming your ordered items.
Refused Shipments / Delivery Failure:
If you have placed an order with us and upon arrival of your invoiced items at your delivery address, you refuse to accept the items without any specified reason or deny the order completely, we will block your account and will not be shipping anything under your specified details. HEALTHYLIFE also reserves the right to decline delivery to certain areas around the country.
Returns or Refunds:
We do NOT honor any returns or refunds. Since we are dealing with imported products that are mainly manufactured in USA/Canada, therefore the cost of sending a product back to its origin for replacement is much higher than actually importing it. Hence there is no refund/return or exchange policy intact. However all the products are checked comprehensively and then dispatched to consumers. Minor damage to a product(s) may occur as the products are directly imported from USA and cargo is not too kindly handled at the ports here.
YOUR USE OF THIS SITE IS AT YOUR RISK. THE INFORMATION, MATERIALS AND SERVICES PROVIDED ON OR THROUGH THIS WEB SITE ARE PROVIDED “AS IS” WITHOUT ANY WARRANTIES OF ANY KIND INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY. HEALTHYLIFE DOES NOT WARRANT THE ACCURACY OR COMPLETENESS OF THE INFORMATION, MATERIALS OR SERVICES PROVIDED ON OR THROUGH THIS WEB SITE. THE INFORMATION, MATERIALS AND SERVICES PROVIDED ON OR THROUGH THIS WEB SITE MAY BE OUT OF DATE, AND HEALTHYLIFE DOES NOT MAKE ANY COMMITMENT OR ASSUMES ANY DUTY TO UPDATE SUCH INFORMATION, MATERIALS OR SERVICES.